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PAYU   €22/Hour

On-demand access to V.O team

Access to all VOS Service Areas

24/7 Business Support


Frequently Asked Questions

What services do you offer?

At VOS, we offer a comprehensive range of on-demand admin services to support entrepreneurs, small businesses, and busy professionals. Our services include but are not limited to:

  • Scheduling appointments and managing calendars
  • Email management and organization
  • Data entry and database management
  • Bookkeeping and expense tracking
  • Research and report generation
  • Travel arrangements and itinerary planning
  • Document formatting and proofreading
  • Online file organization and storage management
  • Social media management and content creation

We understand that every business has unique needs, so we provide customized solutions tailored to your specific requirements. Whether you need assistance for a few hours a week or dedicated support, our virtual operatives are available 24/7 to help you streamline your administrative tasks and boost productivity.

How do you communicate with clients?

We believe in open and effective communication with our clients. We offer various communication channels to ensure seamless collaboration:

  • Direct messaging: We provide a dedicated messaging platform where you can communicate directly with your assigned virtual operative. This enables quick and real-time communication for task instructions, updates, and clarifications.

  • Email correspondence: You can also communicate with our virtual operatives via email. This allows for more detailed discussions, sharing of attachments, and longer-term communication.

  • Phone or video calls: For more complex tasks or when face-to-face communication is necessary, we can arrange phone or video calls to discuss specific requirements or provide project updates.

Our goal is to establish a strong client relationship built on trust and transparency. We are always ready to adapt to your preferred mode of communication to ensure a smooth workflow.

What tools and software are you proficient in?

We are proficient in a wide range of tools and software to efficiently deliver our admin services. Some of the common tools and software we work with include:

  • Productivity suites: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides), and other similar platforms.

  • Project management tools: Trello, Asana,, and other project management software to track tasks, deadlines, and progress.

  • Communication and collaboration tools: Slack, Microsoft Teams, and Zoom for real-time communication, file sharing, and virtual meetings.

  • Accounting software: QuickBooks, Xero, and other accounting platforms to manage bookkeeping, invoicing, and financial reporting.

  • CRM systems: Salesforce, HubSpot, and other customer relationship management systems to track leads, manage contacts, and streamline sales processes.

We stay updated with the latest tools and software to ensure efficiency, security, and seamless integration with your existing systems.

Can you provide examples of previous work you've done?

Yes, we have successfully supported numerous clients across various industries with their administrative needs. While we prioritize client confidentiality, we can provide anonymized case studies or testimonials upon request.

These examples showcase how we have helped clients overcome administrative challenges, improve productivity, and focus on their core business activities.

Feel free to reach out to us, and we’ll be happy to share relevant examples that align with your specific requirements.

How do you prioritize tasks?

We understand the importance of effective task prioritization to ensure optimal efficiency and meet deadlines. Our virtual operatives follow a structured approach to prioritize tasks:

  • Urgency and deadlines: We assess each task’s urgency and prioritize those with imminent deadlines or time-sensitive requirements.

  • Impact on business objectives: We consider how each task aligns with your overall business objectives. Tasks that directly contribute to your goals or revenue generation are given priority.

  • Task dependencies: If certain tasks are dependent on the completion of others, we prioritize them accordingly to ensure smooth workflow and minimal delays.

  • Client instructions: We carefully review your instructions and requirements to understand your priorities. Your specific preferences and guidelines help us determine the order of tasks.

By following this systematic approach, we ensure that tasks are organized, executed efficiently, and delivered within agreed-upon timelines.

What is your availability?

At VOS, we understand that the need for administrative support can arise at any time. That’s why our virtual operative services are available 24/7.

Our overall availability is visible on the app dashboard.We accommodate different time zones and offer flexible scheduling options to cater to your specific requirements. Whether you need assistance during regular business hours or outside traditional work hours, we have you covered.
Our goal is to provide reliable support whenever you need it, ensuring uninterrupted productivity and peace of mind.

How do you handle confidential information?

Confidentiality is of utmost importance to us. We have strict protocols and industry-standard security measures in place to protect your confidential information. Our virtual operatives sign comprehensive non-disclosure agreements (NDAs) to ensure the utmost confidentiality and data protection.

Additionally, we adhere to best practices in data security and privacy. This includes secure data transmission, encryption, password protection, and restricted access to confidential information. We follow all applicable regulations, such as the General Data Protection Regulation (GDPR), to safeguard your data.

Rest assured that your sensitive information is handled with the highest level of confidentiality and care. We prioritize data security to maintain your trust and confidentiality throughout our partnership.

If you have any specific concerns or requirements regarding confidentiality, please let us know, and we will work closely with you to address them appropriately.

At VOS, we are dedicated to delivering exceptional administrative services while maintaining open communication, prioritizing your needs, and upholding strict confidentiality. Contact us today to explore how we can help streamline your administrative tasks and contribute to the success of your business.